~PAYMENTS~

*We accept all major credit card payments via Paypal.
*Georgia residents must pay an additional 7% for sales tax purposes.

~SHIPPING~

*We do ship Worldwide including APO, DPO and FPO.

*We ship all orders within 3 DAYS after receipt of payment with the exception of Custom Orders, (See "Custom Orders" section below for details).

*We ship USPS First Class Mail, (or USPS First Class Mail International) with a Delivery Confirmation.
(International orders receive a Delivery Confirmation at an additional cost).

*Insurance is an option and is available at an additional $1.00 for Domestic orders and $2.00 for international orders.
If you desire insurance, please email us and we will adjust your invoice.

*We will not be held liable for item/s lost or damaged during transit.

*Upon shipment of your order, you will receive a notification email which will include the shipping date and all of the tracking information of your package.

*IN ORDER TO AVOID ANY DELAY IN SHIPPING, PLEASE ENSURE THAT YOUR EMAIL ADDRESS AND MAILING ADDRESS ARE BOTH CORRECT.*

*IT WILL BE THE RESPONSIBILITY OF THE BUYER TO PAY ALL ADDITIONAL SHIPPING FEES FOR ORDERS SHIPPED TO THE WRONG ADDRESS. FOR YOUR BENEFIT PLEASE BE CERTAIN THAT YOU PROVIDE US WITH THE CORRECT SHIPPING ADDRESS. 

*WE DO NOT SHIP ON HOLIDAYS OR WEEKENDS*

~INTERNATIONAL ORDERS~

*Customs policies vary form country to country.
International buyers may be subject to import duties and/or taxes.

*This is completely out of our control.

*These charges, if any are the responsibility of the buyer.

~CUSTOM ORDERS~

*Please understand that we are working with fabric. If you purchase a pair of earrings to coordinate with your Hat/Headband/Tube because of the patterns and designs on the fabric your earrings will not be identical to the earrings on display in these pictures. The same holds true for custom Hat/Headband/Tube orders. They will however be of the same precision and quality. 

*Most custom orders will be completed within a week depending on the volume of our orders. If it is necessary to change this time frame you will be notified. 

*All earrings can be transformed to clip-ons at no additional cost. Please specify if you desire clip-ons during check-out.  

~RETURNS~

*We guarantee our product. Please check our Etsy shop "Feedback" and our "Testimonials".

http://www.etsy.com/shop/VirtuousCreations

*Our feedback speaks for itself!

*In compliance with Federal, State, and local health laws, NO RETURNS OR REFUNDS should be accepted on anything that is worn on the head.

*This is not for our benefit, but yours!

*Once the item has left our possession we cannot sell it to another customer and place any guarantees on it.

~YOUR PRIVACY IS PROTECTED~

*Please rest assured that any personal information that you share with us, (names, addresses, telephone numbers, email addresses, etc.) are neither given, shared, traded or sold to any outside parties. Your personal information is safe with us.

~CUSTOMER SATISFACTION~

*Our customer satisfaction is so important to us.

*Upon receiving your merchandise if you have any questions or concerns please email us immediately, (ASAP). 

*Sorry if this appears to be a bit "wordy". We want to ensure for your sake that we don't leave any stone unturned. 

*If you have any questions or you just want to chat feel free to email us at: virtuouscreations@gmail.com

*Please feel free to browse. We're sure that you will find something that will speak to you and do check back with us regularly. We are always adding new items.

 

Thanks again for stopping by,
Vanessa
~VirtuousCreations~